Telehealth consultations are available to all our patients.

Telehealth consults will be privately billed as per our normal fee and will be eligible for a rebate if holding a current Medicare card.

The normal private fee structure, as below, applies:

Consultation type

Clinic fee

Medicare rebate

Patient’s Out of pocket expense

Standard consultation 15 minutes


30 minute consultation


45 minute consultation


60 minute consultation


After 6pm & Sat 15 minutes


After 6pm & Sat 30 minutes


We are a private billing clinic and do not bulk bill anyone except Veteran Affairs Gold cardholders

Payment is required at the time of the consultation. For your convenience we accept cash, eftpos or credit card. Personal cheques are not accepted.

Cancellation Policy: For appointments not kept or cancelled with less than 2 hours notice a fee may be charged. This is not rebateable by Medicare.

Also – From 1st August we will be charging for the transfer of medical records.

$20 per family for us to send to records to another clinic

$10 per family if we are using a (new) patient supplied USB. – USB must be still in packaging and unused.

There will be a 7 day turnaround for these requests and the form must be complete and signed before we can process.

If the patient is requesting a copy of their file to take themselves, photo ID with a signature (drivers license) must also be included with the request.