Philippa Cowden (Pip) joined BFWC in 2009 as one of our team of Practice Nurses. She has 10 years experience in General Practice, as a receptionist, nurse and Assistant Practice Manager. In 2015 she completed her practice manager formal qualifications. Her focus is on patient care, team work and quality improvement. These will be valuable attributes in leading our practice into the future.
Our Reception Team
Our receptionists have many years of experience in general practice between them. Most have the Certificate III in Health and Allied Services qualification. We provide ongoing training in the areas of customer service, triage, first aid, CPR and computer skills. Our receptionists are very patient focused and do their best to provide the highest standard of service.